Not too long ago, businesses relied on paperwork, manual processes, and face-to-face interactions to operate. Fast forward to today, and organizations are powered by AI-driven insights, cloud computing, and automation, redefining how industries function. Digital transformation is no longer a choice—it’s the backbone of survival and growth in the modern economy.
From multinational corporations to startups, and from global markets to India’s booming digital ecosystem, the shift towards technology-driven operations has been both revolutionary and inevitable. But what has this journey looked like so far? What trends are shaping the future? And how is it impacting jobs, industries, and economies worldwide?
The latest edition of “The People Weekly”, a publication by PeopleLogic, explores the evolution of digital transformation, the key trends driving change, and the profound impact it has on businesses and the workforce, both globally and in India. Welcome to the era of digital reinvention!
Evolution and Growth of Digital Transformation
Recent news headlines on digital transformation highlight its rapid evolution and growing significance, making it an essential priority for every organization
Deloitte and MEGA team up to drive digital transformation in Indian organisations.
Needless to say, digital transformation in organizations is growing at breakneck speed. According to Gartner, global IT spending is projected to reach $5.61 trillion in 2025, reflecting a 9.8% increase from 2024. Additionally, worldwide investment in Generative AI (GenAI) is expected to surge to $644 billion in 2025, marking a significant 76.4% growth from the previous year. Statista reports that global digital transformation spending will touch 3.9 trillion U.S. dollars by 2027.
Image Courtesy: https://www.marketsandmarkets.com/Market-Reports/digital-transformation-market-43010479.html
The “WEF Future of Jobs” report states that more than 60% of organisations expect to adopt and continue their journey with digital transformation of their businesses. Amongst the technologies that would be adopted, majorly, “Robots and autonomous systems are expected to transform 58% of employers’ businesses, while energy generation and storage technologies are expected to transform 41%. But it is artificial intelligence (AI) and information processing technologies that are expected to have the biggest impact, with 86% of respondents expecting these technologies to transform their business by 2030”.
Image courtesy: WEF
The Indian digital transformation market size is estimated at USD 108.42 billion in 2025, and is expected to reach USD 276.95 billion by 2030, at a CAGR of 20.63% during the forecast period (2025-2030) as per Mordor Intelligence. As per IBEF, surge in internet usage and smartphone usage has catalysed this growth. A press release by the Ministry of Electronics and IT has mentioned that India’s digital economy will contribute to one-fifth of the nation’s GDP by 2029-2030. Some of the major industries at the forefront of India’s digital transformation are
BFSI (Banking, Financial Services, and Insurance): Digital payments, online banking, and fintech innovations are driving significant changes.
IT and Telecom: Cloud computing, data centers, and 5G deployment are key areas of growth.
Retail: E-commerce is booming in India, with online retail platforms transforming the way consumers shop. Digital marketing, online marketplaces, and digital payment solutions are driving this growth.
Healthcare: Digital health initiatives, including telemedicine, electronic health records, and online pharmacies, are improving access to healthcare services. AI and data analytics are being used to enhance diagnostics and treatment.
Government: The Indian government is actively promoting digital transformation through initiatives like Digital India, which aims to improve digital infrastructure and access to digital services. E-governance initiatives are streamlining government processes and improving citizen services.
Manufacturing: The manufacturing sector is adopting Industry 4.0 technologies, including automation, robotics, and IoT, to improve efficiency and productivity.
Startups: Indian startups are driving this growth by harnessing AI, blockchain, and IoT to develop innovative products and services, either solving existing challenges or revolutionizing traditional business models.
Trends that will shape digital transformation in 2025 and ahead
As we look ahead, several trends are shaping the next phase of digital transformation:
AI and Hyperautomation
Artificial intelligence and automation are transforming every aspect of business operations. From chatbots to robotic process automation (RPA), AI is reducing manual effort, improving efficiency, and enabling better decision-making.
Cloud Computing & Edge Computing
Organizations are increasingly migrating to cloud-based solutions for scalability, flexibility, and cost efficiency. Edge computing is emerging as a critical solution for real-time data processing, particularly in industries like healthcare and manufacturing.
The Rise of Cybersecurity and Data Privacy
With greater reliance on digital platforms, cyber threats are at an all-time high. Businesses are investing in cyber resilience, zero-trust architecture, and blockchain security solutions to protect sensitive data.
Digital-First Customer Experiences
Consumers now expect seamless digital interactions across all touchpoints. Businesses are leveraging personalization, AI-driven recommendations, and omnichannel marketing to enhance customer engagement.
Remote Work & Hybrid Workforce Models
Technology is redefining the workplace. Cloud-based collaboration tools (Zoom, Slack, Microsoft Teams) have enabled remote and hybrid work models, reshaping workforce dynamics.
The Metaverse & Web 3.0
The concept of the Metaverse and decentralized digital experiences (Web3) is gaining momentum. Brands are experimenting with virtual spaces, NFTs, and blockchain-driven business models to engage with customers in new ways.
Impact on Jobs
Digital transformation is profoundly reshaping the global job market, with significant impacts anticipated in 2024 and 2025. The integration of advanced technologies like artificial intelligence (AI), blockchain, and the Internet of Things (IoT) is driving demand for new skill sets while also leading to the automation of certain roles.
Some of the fastest-growing job roles due to digital transformation by 2023, the world will be
Big Data Specialist,
FinTech Engineers,
AI and Machine Learning Specialists and
Software and Applications Developers
While cybersecurity professionals will be in high demand, this demand will be driven partly due to digital transformations and partly due to geopolitical tensions.
PeopleLogic Opinion
The journey of digital transformation is far from over. As technology continues to evolve, businesses must stay ahead of the curve by embracing AI, automation, cloud solutions, and cybersecurity measures.
For organizations, the focus should be on:
Building digital resilience
Investing in workforce upskilling
Enhancing customer-centric digital experiences
Prioritizing data security and ethical AI adoption
India, with its strong IT ecosystem and government-backed initiatives, is poised to be at the forefront of the next wave of digital innovation. As we move forward, digital transformation will not just be about adopting new technologies, but about creating a smarter, more efficient, and sustainable future for businesses and society.
